Privacy Policy
Your privacy is important to us. Here we explain how we handle your information.
Last updated: December 23, 2024
Introduction
At Smart Load Solution, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes what information we collect, how we use it, and your rights regarding it.
By using our application, you accept the practices described in this policy.
1. Information We Collect
1.1 Account Information
- Email: To create your account and authenticate
- Name (optional): To personalize your experience
- Password: Encrypted and stored securely
1.2 App Usage Data
- Saved loads: Information about your trips and calculations
- Preferences: Operating cost settings
- History: Load records and analysis
- Statistics: Dashboard and performance metrics
1.3 Technical Information
- IP address: For security and fraud prevention
- Browser type: To optimize the experience
- Device: For technical support
- Cookies: To keep your session active
2. How We Use Your Information
We use your information to:
✅ Provide the Service
Calculate profitability, save your data, sync across devices
📧 Communication
Answer your questions, send important updates
🔒 Security
Protect your account, prevent fraud and suspicious activity
📈 Improvements
Analyze usage, improve features, fix bugs
3. Sharing Information
✅ We do NOT sell your personal information to third parties.
We only share information with:
- Service Providers: Firebase (Google) for authentication and database
- Legal Compliance: If required by law or to protect our rights
- With Your Consent: In any other circumstances with your explicit authorization
4. Data Security
We implement security measures to protect your information:
Encryption
Secure HTTPS connection
Authentication
Secure Firebase Auth
Cloud Backup
Automatic backups
5. Cookies and Similar Technologies
We use cookies to:
- Keep your session active: So you don't have to log in every time
- Remember preferences: Settings and personalized options
- Analyze usage: To improve the app (if Firebase Analytics is enabled)
💡 You can disable cookies in your browser, but this may affect app functionality.
6. Your Rights
You have the right to:
Access Your Data
Request a copy of the information we have about you
Correct Your Data
Update incorrect or incomplete information
Delete Your Account
Permanently delete your account and all your data
Export Your Data
Download your information in CSV format
7. Data Retention
We keep your information while your account is active. If you delete your account:
- Your data is permanently deleted within 30 days
- Backups are deleted within 90 days
- We may retain information if required by law
8. Minors
This application is intended for users over 18 years of age. We do not intentionally collect information from minors. If we discover we have collected data from a minor, we will delete it immediately.
9. Changes to This Policy
We may update this Privacy Policy occasionally. We will notify you of important changes through:
- A notice in the application
- Email to your registered address
- Updating the "Last updated" date at the top of this page
10. Contact
If you have questions about this Privacy Policy or want to exercise your rights, contact us: